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Home / Course Outlines / Telesales Training Course

Telesales Training

Purpose:

For telesales agents to learn highly effective influencing and sales approaches in order to maximise income generation and manage themselves more productively.

Participants will learn how to:

• Create total self-confidence and a laser-like sales focus
• Plan their day to maximise personal and sales performance
• Design a unique, personal script that sounds natural and feels right
• Create deep levels of rapport with prospects and customers
• Use powerful, ethical influencing and closing skills
• Undertake a self-assessment to create continuous improvement
• Improve communication quality by 50%
• Easily deal with rejection and remain focused on the next call
• Quickly uncover buying and motivation strategies - 'hot buttons'
• Coach colleagues towards exemplary performance

Duration: 1 and 2 day events available.

Training programmes that you may also be interested in include:

• Telesales Appointment Setting
  A proven, practical approach to achieve first-class results with your telesales team.
• Maximising Sales Performance
  Unique approaches that maximise trust and willingness to buy through emotional intelligence tools, tips and techniques.
• Team Building - Emotional Intelligence
  Develop trust, collaboration and empathy quickly and maximise relationships with potential and existing customers authentically.

Call Summit today on 0845 052 3701 to find out how your company can benefit from our unique telesales training programmes.