Managing Poor Performance

• 
• 
• 
• 
• 
• 
• 

Home / Course Outlines / Managing Poor Performance Training Course

Managing Poor Performance

Purpose:

To equip people managers at all levels with an understanding of 'how' and 'why' poor performers deliver unacceptable levels of performance and help them to deal quickly and effectively with the situation and enhance performance.

Participants will learn how to:

• Understand 'how' and 'why' some people perform at unacceptable levels
• Interview poor performers in a constructive, professional manner
• Appreciate the belief and behavioral patterns that create poor performance
• Coach poor performers to deliver acceptable improvements in performance
• Give and receive feedback to deal with performance issues
• Deal with other team members concerns about poor performers
• Use a variety of communication tools to enhance performance

Duration: Intensive 1 and 2 day programmes are available.

Training programmes that you may also be interested in include:

• Maximising Personal Impact
  Designed to create the most positive impression on people every time.
• Assertiveness Skills Training
  Focused on having the skills and techniques required to have crucial conversations.
• Attendance Management Training
  To quickly and effectively address short-term absence patterns and improve commitment.
  
  Call Summit today on 0845 052 3701 to find out how your company can benefit from our unique performance management training programmes.