Assertiveness Training

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Home / Course Outlines / Assertiveness Training Course

Assertiveness Skills Training

Purpose:

To provide participants with an awareness of the value of assertive behaviour, the pitfalls of aggressive and submissive behaviour and 'how to' use assertiveness skills at work with a 'win-win' focus.

Participants will learn how to:

• Differentiate 'assertive' and aggressive behavior
• Appreciate the benefits of being assertive
• Apply assertiveness skills in 'real-life' situations
• Maximise personal impact when communicating with others
• Listen, appreciate and understand the behavior of others
• Use precision communication tools to deal with generalisations
• Enhance self-confidence in challenging situations
• Achieve genuine 'win-win' outcomes from discussions
• Become aware of personal blocks to being assertive
• Persuade others ethically whilst being assertive
• Plan a schedule for developing your new assertiveness skills

Duration: 1 and 2 day programmes available.

Discounts: Available for groups of 20 people or more. Please contact our office for details.