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The Emotionally Intelligent Manager
Purpose:
To provide managers with detailed understanding of the key emotional intelligence skills and know-how to develop high performance teams and maximise business performance.Participants will learn how to:
- Understand their own emotions and thinking patterns in detail
- Understand other people’s emotions, concerns and motivations
- Apply emotional intelligence skills to motivate and empower others
- Raise morale, inspire high performance and empowerment
- Anticipate and resolve conflict with internal and external customers
- Deal with daily pressures more productively
- Communicate more powerfully and precisely to influence others
- Convert negative emotions in to positive outcomes
- Embrace major change in the corporate environment
- Demonstrate empathy in all situations
- Use emotional intelligence skills to bring out the best in others
- Understand why personal fears and mood swings materialise
- Become aware of personal emotional intelligence ‘blind spots’
- Build strong, open and honest relationships
Your Investment: £349 per participant (minimum 8 people – maximum 18 people)
Discounts: Available for larger groups. Please call our office for more details.
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