
“We appointed Summit to deliver a half-day conference training event focusing on maximising client satisfaction.
The whole company participated in the event and the feedback from our team was excellent. The event was fun, worthwhile and will certainly help Kirk Newsholme grow in terms of attracting new clients and delivering an even higher quality of service to our existing clients. I am happy to recommend Summit to other companies.”
Managing Director
Kirk Newsholme
Chartered Accountants and Business Advisors
An action packed half-day event for 40 employees on how to focus on customer satisfaction as well as customer service. This highly interactive and thought-provoking session resulted in enhanced self-awareness, improved influencing and persuasion capability as well as a genuine commitment to truly understand what is most important to individual customers before committing to actions and outcomes.
Call Summit today on 0845 052 3701 to find out how your company can benefit from our unique training programmes.